Hôtel-Dieu Grace Healthcare, Regional Children’s Centre & Maryvale Enhance Crisis Services For Youth In Windsor Essex

Hôtel-Dieu Grace Healthcare (HDGH) — serving as the Lead Agency for Child and Youth Mental Health Services in Windsor Essex — operates the Regional Children’s Centre (RCC), supporting children and youth aged six to 12.

As part of its comprehensive services, RCC provided Crisis Services at Windsor Regional Hospital’s (WRH) Metropolitan Campus Emergency Departments (ED), with a dedicated RCC Social Worker available during specific hours and on-call times.

Recognizing the evolving needs of the community and the importance of effective crisis intervention, HDGH, in collaboration with core service providers and community partners, has realigned crisis services to ensure optimal support for youth and families.

“Data has shown us that around 73% of youth seeking crisis intervention fall in the 13 to 15 year old age range, aligning with the age group supported by Maryvale, a core service provider within the Lead Agency framework,” explains Lori Kempe, Executive Lead, Child and Youth Mental Health Lead Agency. “This strategic reallocation ensures seamless crisis support continuity, where these youth will receive care from social workers who have expertise in their age group.”

Maryvale specializes in aiding adolescents aged 13 to 18 facing significant emotional and mental health challenges. Leveraging its expertise and existing 24/7 Acute Care Mental Health Hospital Program, including Rotary Home beds at WRH, children and youth presenting in the ED will now be seen by a Maryvale Social Worker.

This initiative, driven by system optimization under Lead Agency oversight, aims to bolster crisis intervention services for children and youth, thereby augmenting overall support for families accessing services at both RCC and Maryvale. The collaborative effort underscores a commitment to providing targeted, effective mental health care to the community’s most vulnerable populations.