Author Archives: John Dobrowolsky

After three months on the job, Myra checked the weekly spreadsheet and saw that her closing rate on prospects was abysmal. In fact, it was so low that she had […]

Belief in Business Napoleon Hill, author of Think and Grow Rich, wrote, “Whatever the mind can conceive and believe, it can achieve.” Airplanes, space travel, lasers, the eradication of diseases, […]

Customer Retention: Magic or Method? When it comes to customer retention, it’s a generally accepted notion that acquiring a new customer is more expensive than retaining an existing customer. Add […]

Maria was quite certain she’d laid the groundwork for a really big order. Her prospect, Bert, was asking lots of questions during her presentation. He was smiling a lot. He […]