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11
Feb

Thursday February 11, is 211 Day across North America.

To mark 211 Day, the city is asking Windsor residents to make the right call (#MakeTheRightCall) if they want or need help.

Knowing the right number to call will help people find the right services for their situation and will help reduce non-urgent calls to 911.

“In Windsor, dialing 211 is the easiest and fastest way for our community’s most vulnerable, and those who care for them, to connect to social, health and government services” said Jennifer Tanner, 211 Project Manger.

211 is answered live, 24 hours a day, every day of the year including holidays, in more than 150 languages. Residents can call 2-1-1 for information on community, social and health services, as well as municipal, provincial and federally funded services like housing, employment and mental health and addiction agencies. Residents can also call 211 for services like food banks or for the non-emergency police number.

Windsor’s 211 services have been available since 2007 and average 30,000 calls in a year.

Residents should always call 9-1-1 for life-threatening emergencies or crimes in progress that require police, fire or paramedic services.

When people don’t know where to turn, 211 is there for them.

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Assistant Editor