City of Windsor Service Update Due to Canada Post Work Disruption

In light of the Canada Post work disruption, the City of Windsor offers the following information on outgoing and incoming payments. Information on services not included here may be provided as needed if the disruption continues for an extended period.

Payments to Vendors

The City of Windsor has taken steps to ensure that vendors who rely on payments will continue to receive the best possible service due to the ongoing possibility of a Canada Post work disruption. 

Vendors who receive their payments through direct deposit will continue to have cheques deposited into their bank accounts as usual.

Vendors who regularly receive their payments by cheque through the mail will need to pick up their cheque at 350 City Hall Square West, open Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m., at the 1^st floor counter – Finance Window.

Before leaving to pick up a cheque, vendors are asked to call 311 to ensure it has been printed. When picking up cheques, the following will be required:

·         An official letter from the vendor authorizing the individual to pick up the cheque

• Two pieces of valid government identification (one with photo)
• Signature from the individual for any cheques that are picked up

Due to the volume of cheques, you may experience delays.

Any cheques not picked up will be mailed once postal delivery service resumes.

For more information on vendor payments, please contact 311 or send your questions to [email protected] by email.

Payments to the City (Including Property Taxes)

For individuals making payments to the City of Windsor, payments can be couriered to the following address:

City of Windsor Finance Department
c/o 400 City Hall Square East
Windsor, Ontario, N9A 7K6

This includes tender submissions for the Tax Sale scheduled for Wednesday, November 20, 2024.

Property tax payments can also be made through the following methods:

• At an approved bank, credit union or trust company.
• By telephone or online banking.
• With your mortgage payments at your financial institution.
• At the 350 City Hall Square West drop-off box – 1^st Floor (cheques only).
• The City also offers three convenient pre-authorized payment plans.

Other City Services

Further updates will be provided by the City of Windsor on other service modifications as the Canada Post work disruption progresses.