Becoming Even More Accessible to Canadians, the IKEA Windsor Pick-Up and Order Point Officially Opens

As part of a global test pilot, the Pick-Up and Order Points offer another option in bringing IKEA closer to where our customers live…welcome IKEA Windsor!

IKEA Canada announced that the Pick-Up and Order Point in Windsor, Ontario located at Walker Commons (4115 Walker Road), is now officially open to the public!

In IKEA’s continued ambition to become even more accessible to its Canadian customers, the 2,845 square metre (30,623 square feet) location gives customers who have shopped online or at an IKEA store the option to pick up their products closer to where they live.

Customers are also able to browse the range, place orders at the Pick-Up and Order Point, have access to services to support their purchases, sit at a computer station to browse the range, as well as being able to purchase a selection of IKEA’s most popular items available for immediate takeaway.

IKEA Windsor’s Pick-Up and Order Point is now the fifth location of its kind open for business, following Quebec City, Quebec and London, St. Catharines and Whitby in Ontario, which have been very successful showing that Canadians are looking to IKEA to be more accessible and to shop our brand.

IKEA currently has 12 stores across Canada, as well as a recently announced plan to open a 13th store in Halifax, Nova Scotia in late 2017, and an eCommerce store. In addition to Windsor, St. Catharines, Quebec City, London and Whitby locations, the Kitchener Pick-Up and Order Point location will open later this spring.

The company sees growth potential in opening Pick-Up and Order Points, a format which is part of a global test pilot in markets where there are currently no stores, ensuring IKEA is accessible to more people, faster.

“IKEA’s growth through Pick-Up and Order Points in Canada is a crucial part of our business and allows Canadians to have increased accessibility to our products. The Pick-Up and Order Points are allowing IKEA to expand quickly into markets that have been identified as having potential, resulting in IKEA becoming more accessible to Canadians.” –  Stefan Sjöstrand, President, IKEA Canada.

Customers in Windsor-Essex and beyond now have another option in interacting with the IKEA brand in a smart and convenient way. The Pick-Up and Order Point location, which is one-tenth the size of a store, will significantly reduce delivery costs for customers while at the same time delivering inspiration and services.

The IKEA Windsor location features a home furnishing inspiration area as well as stations to support customers with their planning process.

“I want to welcome IKEA to the City of Windsor,” states Mayor Drew Dilkens.  “Our residents have been eagerly waiting for the Grand Opening of this popular and well-respected brand.  Thank you, IKEA, for your confidence in the Windsor market and for your investment in our city.”

IKEA Windsor has hired 31 co-workers to support the new Pick-Up and Order Point. Co-workers have been welcomed into an engaging environment with a strong focus on people and their professional growth.

Photos by Rod Denis – Biz X magazine