Disaster Recovery Assistance Information

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Ontario Activates Disaster Recovery Assistance for City of Windsor, Town of Tecumseh and the Town of Lakeshore

Ontario has notified the City of Windsor, the Town of Tecumseh and the Town of Lakeshore that it has activated the Disaster Recovery Assistance for Ontarians program in these communities due to recent flooding.

Affected individuals, small businesses, farmers and not-for-profit organizations who have experienced essential property damage or loss as a result of this disaster may be eligible to receive help with expenses. More information and detailed program guidelines are available at ontario.ca/disasterassistance.

Flooding related to sewer backup is not eligible for assistance under Disaster Recovery Assistance for Ontarians, except for applications that meet the criteria under special provisions for low-income households.

Those affected by the flooding may also call toll-free at 1-844-780-8925 for more information about the program.

Event type: Flood
Event date: September 28, 2016 (ongoing)
Geographic Area (subject to change):

City of Windsor
Town of Tecumseh
Town of Lakeshore

What is the Disaster Recovery Assistance for Ontarians program?

Disaster Recovery Assistance for Ontarians is designed to help people affected by natural disasters get back on their feet.

The program provides financial assistance to homeowners, tenants, small owner-operated businesses, farmers and not-for-profit organizations. It helps to cover emergency expenses and costs to repair or replace essential property after a natural disaster.

The Minister of Municipal Affairs and Housing may activate the program in the event that a natural disaster such as a flood or a tornado affects a community. Ontarians can apply for assistance under the program if they are located in the area for which the program has been activated.

Does Disaster Recovery Assistance for Ontarians cover all costs related to natural disasters?

No. The program provides partial financial assistance to return essential property to its basic function. The program also covers some emergency expenses such as evacuation costs.

Here are some important things to keep in mind about Disaster Recovery Assistance for Ontarians:

      • Financial assistance is limited to 90 per cent of an applicant’s total eligible costs.
      • The maximum amount of assistance available per application is $250,000.
      • Financial assistance is subject to a $500 deductible, which may be waived for low-income households.
      • Many emergency expenses, household appliances and furnishings are subject to caps on the eligible amount of assistance. (See below)

The program is not intended to replace insurance coverage. Applicants will not receive financial assistance for costs that are covered by insurance.

Eligibility Caps

Bedrooms Eligibility Cap
Bed linens (sheets, pillows, pillow cases, blankets, or bed-in-a-bag) $325
Bedroom suite (excluding bed) $425
Adult bed (mattress, box spring, frame) $800
Child bed (mattress, box spring, frame) $700



Kitchen / Dining Area Eligibility Cap
Dishes and cutlery (fewer than three people in household) $80
Dishes and cutlery (three or more people in household) $160
Table and four chairs (fewer than three people in household) $400
Table and six chairs (three or more people in household) $625
Small appliances (e.g., kettle, toaster, microwave, coffee maker, toaster oven) $300 (Max. $100 per item)
Kitchen miscellaneous (e.g., dish towels, kitchen cooking utensils) $80
Refrigerator $900
Stove / range $700
Freezer $500



Infant/Child Essentials Eligibility Cap
Infant essentials (e.g., bed/crib, pad, blankets,
mattress, playpen, stroller, car seat, high chair)
Booster seat for car $40



Bathroom Essentials Eligibility Cap
Curtains / blinds $30
Towels and toiletries (fewer than three people in household) $140
Towels and toiletries (three or more people in household) $220



Main Gathering Room Eligibility Cap
Couch / seating (fewer than three people in household) $600
Couch / seating (three or more people in household) $1,000
Television $450
Main gathering room furnishings (e.g., tables, lamps) $300



Laundry / Cleaning Room Eligibility Cap
Household miscellaneous (e.g., broom, iron,
ironing board, mop, laundry supplies)
Vacuum $250
Clothes dryer $500
Clothes washing machine $500



Other Household Items Eligibility Cap
Carbon monoxide detector (one per bedroom) $50
Landline phone (receiver unit) $40
Cellphone (physical unit – if no landline) $250
Dehumidifier $250
Computer hardware, software and peripherals $1,000
Essential Clothing $1,000/person
Food in long-term storage (e.g., deep freezer) $500



Evacuation and Emergency Living Expenses Eligibility Cap
Emergency accommodation (e.g., hotel) $120/night (4 persons)
Restaurant meals $40/person/day
Pets boarded to kennels $20/cat/day
Evacuation by own vehicle 40¢/km in Southern Ontario
41¢/km in Northern Ontario
Emergency clothing and personal care items $500/person








































Conrad Spezowka
[email protected]

Mark Cripps
Minister’s Office
[email protected]

Ministry of Municipal Affairs

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