Progress Being Made in Windsor Flood Material Pick-up

Environmental Services is making progress in the pick-up of damaged goods laid curbside due to flooding.

So far all calls for pickup west of Walker Road have been completed.

East of Walker Road;  crews have completed Forest Glade, streets from the eastern city limits west to Riverdale and north of Tecumseh Road, all of Little River Acres material has been removed as well as from streets between Pillette Road and Walker Road, and Grand Marais to Riverside Drive.

Areas being worked on this week include Fountain Blue, Riverside between Westminster and Riverdale.

Crews will only return to completed areas after every street has been passed through once.  The city is also following the collections with a street sweeper.

Due to the amount of pickup material, all other service request responses will be delayed by up to 2 days, until the flood clean up is complete.

Note:  Free drop off at the Central Depot will end tomorrow, Wednesday October 12, 2016 at 5pm so that maximum resources can be focused on street collection.

Previous Information Shared on Special Pickup:

This special pick-up is for residents who do not have a paid contractor working on their properties, as paid contractors are responsible for taking any damaged materials to the landfill.

Special Pick-up Details:

  • Flood damaged materials include; mattresses, appliances, rugs (cut and bundled in 4 foot lengths), furniture, and building materials( bundled, bagged or placed in pails).  Nails must be removed from all wood and drywall.  Appliances must have doors secured shut.
  • Collection crews will not pick up loose material.  All loose items must be placed at the curb in garbage bags weighing no more than 20 kilograms (44 pounds).  Bags should not be stacked but rather placed side by side.  The hard-sided garbage container by-law will be waived for this special collection only.
  • Household chemical waste, paint cans, and other chemicals are not to be placed at the curb.  Please visit the Household Chemical Waste Depot for proper disposal of those items.
  • Electronics damaged by flood water can be placed curb side and will be collected in a separate collection from other flood damaged items.
  • Please have flood-damaged material at the curb (not in the alley).  Normal residential garbage pick-up continues in addition to pre-scheduled flood service pick-ups.

Flood Material Drop-off:

The City of Windsor is currently waiving costs for residents who are dropping off flood damaged materials at the Public Drop-off Depot on Central until Wednesday October 12, 2016. But, there is a fee being charged to contractors who are dropping off items, as their costs are passed on to insurance. Homeowners are reminded that contractors paid through insurance should not leave damaged goods behind.

Depot Hours:

  • Monday to Saturday, 8:00 a.m. to 5:00 p.m.
  • Closed on Sundays

Disaster Recovery Assistance:

Provincial Minister of Municipal Affairs Bill Mauro was in Windsor and activated the Disaster Recovery Assistance for Ontarians program for Windsor, Tecumseh and Lakeshore. Applicants should contact 1-844-780-8925 with questions or if in need of help with completing their applications. Hard copies of the application form, for those without computer access, are available by calling 311 or can be picked up at the WFCU Centre.


The United Way is accepting donations for flood victims.  Please contact the United Way if able to donate or in need of donations at 519-258-0000, as this will enable staff to coordinate materials for those in need.

Samaritan’s Purse is looking for volunteers and for residents in need.  If you can help or need help with removing flood damaged goods, please call 1-866-628-6565.

The Red Cross is happy to accept cash donations but it will go into their general disaster relief fund which helps offset the cost of disasters such as floods.  The Red Cross is ready to assist clients by providing clean up kits if they wish to start the clean up process while they wait for their insurance companies or other agencies to assist.

East End Resident Support at WFCU Centre:

The WFCU centre located at 8787 McHugh Street is open between 8am and 8pm.  East end residents without hot water are welcome to use the shower facilities at the centre for the remainder of this month. Please check in with the front desk staff prior to usage and be sure to bring towel and toiletries.